Privacy


At Birkdale Studios we fully respect your privacy rights. This statement lays out our policy with regards to your use of our website

At Birkdale Studios we are committed to all out customer information confidential. We never sell or pass on your information to any 3rd party and we use any information provided solely so we can provide a better service to you.

We will, at all times, process and utilise the personal information you provide in accordance with the Data Protection Act 1998
When you visit our site information may be taken on the country your accessing our site from, service provider, browser type and where you followed a link the website the link to our site came from.  We don’t automatically recognise your name, address, e-mail address or any other information specific to you, unless you give us that information via our registration form.

When you place an order or request information from us we will then ask you for information necessary to deal with your request.
We will only use the information you provide us so we can process your order or deal with your request. By providing such information you agree that you do not object to us contacting you for the purposes of dealing with your request or order whether by telephone, e-mail or in writing. You confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

By supplying us with information you confirm that you do not consider use of your information in accordance with this Privacy Statement to be a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999. By entering information in forms or providing us with any personal information you are consenting to us processing that data for our own business use and holding it on our servers and/or computers.

You should also be aware that if the police request us or any regulatory or governmental authority investigating suspected unlawful activities to provide your personal details and/or information concerning your activities whilst visiting this site, we will do so as required by law.

If you wish to know what information we currently hold regarding you then we will be happy to provide this. Equally we are happy to delete such information at your request except from previous invoices as this information cannot be deleted once processed. However we would agree to not use this information or store it in any other form unless for the purpose of collecting debt that has not been paid.

We don’t keep or store any credit card information. All credit card payments are made via Paypal.
 

Cookies


At Birkdale Studios we as most online shops use cookies. Cookies are used so you can log into your account and in the use of our online shop. You can disable the use of cookies via your web browser. If you do this you won’t be able to use our online shop; however we can still forward you a brochure via the post and communicate via email and phone so it won’t prevent you from ordering from us.

At Birkdale Studios we use cookies for the running of our online shop. We also use them to recognise you when you return to our shop and your preferences.

We use cookies to track what users look at when visiting out site, this helps us improve our website by letting us design the site so items are easily found. This does not tell us your specific search, just anonymous information on all visitors.

We also use cookies to get information on what country your accessing our website from, what browser you use and what links you used to arrive at our site. We use this information to make sure we display and use advertising that is more relevant. We track the web browser purely so we can make sure our website it compatible with the most used browsers. Again all of this information is provided on an anonymous basis; it cannot be linked back to individual people.

If you don’t wish cookies to be use then you can block cookies via your web browser. This may be different on different browsers and we recommend to search the help section on your browser to find out how to do this.
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